Madame Tussauds - London

Ticket FAQ's


Ticket prices
Booking tickets
Group tickets
Buying tickets
Paying for tickets
COMBINATION TICKET OFFER TERMS & CONDITIONS

Ticket prices

How much does it cost to get into Madame Tussauds?
Our best value tickets can be booked online and tickets are you will save up 10% against the on the day price. Tickets booked in advance also include use of the Priority Entrance.

Find out more about our ticket options

How does a combined Madame Tussauds, The Merlin Entertainments London Eye and/ or London Dungeon ticket work?
If you purchase a combined Madame Tussauds/ London Eye/ London Dungeon/SEA LIFE London Aquarium ticket from Madame Tussauds, the time of your entry is for Madame Tussauds. On arrival you will be given your ticket for the other attraction which you can use within 30 days from the date of admission at Madame Tussauds. Tickets purchased from the London Eye/ London Dungeon must be collected from the relevant attraction.

Find out more about our package deals

Are there any student discount rates?
UK students should see information issued with your NUS Extra Card and go to the NUS website for any valid offers. NUS cards do not entitle the bearer to a discount unless with a supporting valid voucher from NUS Extra.

Do you do a special rate for school visits?
We have a school rate for UK schools from £6.96 per Primary school child and from £10.50 per Secondary school child. One teacher for every 5 Primary school children goes free and one teacher for every 10 Secondary school children goes free.

Find out more about school visits to Madame Tussauds London

How do 2 for 1 promotional tickets work?
Ticket promotions that give you a free ticket with the purchase of an adult ticket are always based on the full price adult ticket. These promotions are only valid with tickets purchased on the day and not tickets booked online or via the contact centre in advance . Please check the promotional voucher terms and conditions carefully prior to your visit and ensure you bring a valid voucher on the day of your visit.

Are ticket prices cheaper later in the day?
Our ticket price is cheaper later in the day. Last admission is at 5.30pm (6.00pm during school holidays and all weekends) and this gives enough time to see the attraction, however please note that some of the experiences inside Madame Tussauds begin to close at 6pm. However there is limited availbility of this ticket.

Find out more about the Late saver ticket

Booking tickets

What does a family ticket entitle me to?
A family ticket will give you entry for 2 adults and 2 children or 1 adult and 3 children.

Group tickets

What discounts apply to Madame Tussauds Group tickets?
Book a group of 10 or more in advance and you’ll enjoy a discount off the individual entry price. Group rates apply to groups of 15 or more when bought on the date of visit.

Group Tickets information

Buying tickets

What methods are there for buying tickets?
Tickets can be bought online, by phone on +44 (0) 871 894 3000* or on the day of your visit at the attraction.

*Calls cost 10p per minute plus network extras

Paying for tickets

What methods of card payment does Madame Tussauds accept?
Our web site and our credit card booking line 0871 894 3000* accept Visa, Mastercard and Delta. Please note that we do not accept Solo, Electron, American Express or Diners Cards.

*Calls cost 10p per minute plus network extras

Can I pay by cheque?
We do accept company and UK school cheques made payable to "Madame Tussauds" for advanced bookings only. Personal cheques are no longer accepted.

Does Madame Tussauds accept Euros?
We accept Euro notes only when purchasing a ticket and in the gift shop at a set exchanged rate.

More help

Looking for information about visiting us?

Terms and Conditions

Please read our Terms and Conditions before visiting us.

Combination Ticket Offer Terms and Conditions

  1. Offer valid for bookings until 27th March 2013.
  2. Offer valid for visits from 9th March to 28th March 2013.
  3. Top four attraction offer applies to the Madame Tussauds London, EDF Energy London Eye, SEA LIFE London Aquarium, and The London Dungeon only.
  4. Sale Prices are available from 8th March 2013 to 27th March 2013, all tickets purchased outside these dates will be priced accordingly.
  5. Any three attraction offer applies to the following combination tickets only:
    - Madame Tussauds London + London Eye + SEA LIFE London Aquarium
    - Madame Tussauds London + London Eye + The London Dungeon
  6. Any two attraction offer applies to the following combination tickets only:
    - Madame Tussauds London + London Dungeon
    - Madame Tussauds London + SEA LIFE London Aquarium
  7. Offer prices listed are based on single adult price.
  8. Offer subject to Madame Tussauds 2013 Terms and Conditions.