Help at Madame Tussauds Las Vegas

Frequently Asked Questions

Visiting Madame Tussauds:

2 for 1 promotions?
Ticket promotions that give you a free ticket with the purchase of an adult ticket are always based on the full price adult ticket.

Can I take large bags or luggage to Madame Tussauds?
Due to security reasons, large bags or luggage are not permitted inside Madame Tussauds.

Which is the nearest monorail station?
The nearest monorail station is located at Harrah’s.

How long can I expect to wait to get into Madame Tussauds?
The line for Madame Tussauds Las Vegas is always fairly short. You should expect to wait no more than 10 minutes for entry into the attraction.

Can I take my stroller to Madame Tussauds?
Strollers may be admitted into the attraction.

Can I take any animals or pets to Madame Tussauds?
No animals or pets are permitted into Madame Tussauds. However, we do permit seeing eye dogs and guide dogs.

Can I eat or drink at Madame Tussauds?
Beverages purchased at the attraction may be taken inside. No outside food or beverage is permitted in the attraction.

How long does a visit to Madame Tussauds last?
We encourage you to spend as much time as you’d like inside the attraction. However most visits take at least one hour to experience all we have to offer.

Can I take a camera to Madame Tussauds?
Of course! Cameras are allowed in all public areas of Madame Tussauds. If you're a member of the media you will be required to contact us at (702) 862-7803 to schedule a visit.

Where to park?
Free parking is abundant on the Las Vegas Strip. The closest parking garage is located at The Venetian. Complimentary valet parking is also available at the hotel.


What credit cards do you take as payment?
On our website and box office accept Visa, Mastercard, American Express, and Discover.

Can I pay by check?
Walk-Up guests unfortunately cannot pay by check. We can only accept checks from advance groups booking, and checks must be made payable to "Madame Tussauds."

Do you accept Foreign Currency?
We do not accept any form of currency outside of U.S. dollars.

Do you accept travellers checks?
We accept U.S. Dollars traveller's checks only.

Do you offer any group discounts?
If you regularly bring groups to Madame Tussauds, why not enquire about additional benefits? Please contact our trade sales department by sending an email to

Disabled Access:

Madame Tussauds Las Vegas provides complete wheelchair accessibility. For ticket office access, use the guest elevator located on The Strip level behind Sephora to Level 2. For attraction access, a host will direct you to an elevator that will lead you to the first room.

Wheelchairs are available on a first come, first serve basis. Rental is free but requires a license to be left while you experience the attraction.

Gift Vouchers:

Can I purchase gift vouchers?
We currently do not have any gift certificates or vouchers available for purchase.