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Retail Guest Experience Host – Full Time

Retail Guest Experience Host – Full Time

Be part of the Guest Experience Hosts in the delivery of great guest service and to create happy memories for our guests, and drive revenue performance through our range of merchandise and positive upselling, our Retail Guest Experience Host will:

  • Assist guests to create the 3D Glass Cubes and our signature Wax Hands, for them to capture the magical journey with memorable personalized souvenirs.
  • Attract guests to a stylish portrait experience, drawn by our on-site Cartoonist.
  • Welcome guests in our gift shop, responsible for cash handling, managing point of sales, stock supplies and stock taking. The gift shop marks the end of the guest journey, as our Retail Host, you would be wrapping up the guest experience with a happy lasting memory.

We are looking for:

  • Individuals who are passionate about guest interactions and the tourism industry
  • Energetic, dynamic and willing to learn and grow
  • Academic level at Diploma or above, in any discipline
  • Confident in conversing in Cantonese, English and Mandarin
  • Possess a valid permit to work in Hong Kong

 Come and join us, the Madame Tussauds’ family offers….

  • 5-day work week
  • 9-hour shift per work day, including paid meal break
  • Top up monthly incentives based on the sales you have achieved
  • 13th month bonus
  • Discretionary profit-related bonus
  • Anniversary Leave
  • Medical coverage
  • Transportation allowance (you could also enjoy fast lane access to Peak Tram)
  • Meal allowance

Interested candidates please email your detailed resume (please use Word format) with salary expectation to