FAQs

Food and Drink
How to visit Madame Tussauds?
Visiting Madame Tussauds
Taking photographs
Ticket Purchase Enquiries
Trade Groups
Inclement Weather Arrangements

Food and Drink

Can I take food and drink into Madame Tussauds?
No, eating and drinking are not permitted at Madame Tussauds

Where can I buy food and drink in Madame Tussauds?
You can purchase the drink at the exit of the attraction.

How to visit Madame Tussauds?

You may refer to one of the following ways:

1. New World First Bus no. 15C + Peak Tram 
   Take New World First Bus no. 15C from the Central (Pier 7) to the Garden Road Peak Tram Terminus. Then take the tram up to The Peak Tower. 
2. On Foot + Peak Tram
   Take the J2 Exit of Central MTR Station, walk through Chater Garden to get to the Garden Road Peak Tram Terminus. Then take the tram up to The Peak Tower. 
3. New World First Bus no. 15
   From Central (Pier 7) via Admiralty, Wanchai to the bus terminus at The Peak. Then walk to The Peak Tower.
4. Minibus no. 1
   From MTR Hong Kong Station Exit F, go to the minibus teminus at Two International Finance Centre. Take the minibus up to The Peak. Then walk to The Peak Tower.

Visiting Madame Tussauds

How long can I normally expect a visit to last?
It takes around one and half hours to complete a visit of Madame Tussauds.

Is there anywhere to leave bags?
Due to security reasons, guests are not permitted to leave any bags or luggage at Madame Tussauds.

Can I take a pet in to Madame Tussauds?
No animals or pets are permitted into Madame Tussauds.

Am I allowed to touch the figures?
Yes. At Madame Tussauds you can get up, close and personal with celebrities, icons and historical leaders in a fully interactive experience.

Taking photographs

Can I bring a camera?
Cameras are allowed in all areas of Madame Tussauds apart from Jackie Chan's wax figure.

Are there official Madame Tussauds Photographers?
Yes. There are photograph opportunities throughout Madame Tussauds to ensure you take home an everlasting with your favourite celebrity. Photograph collection points are located throughout the attraction.

Can I buy photographs at Madame Tussauds?
Yes. You can also purchase key rings, magnet, mugs, mini figurine and glass cubes. Photograph collection points are located throughout the attraction.

Ticket Purchase Enquiries

What credit cards do you take as payment?
We accept Visa, Mastercard, and China Unionpay.

Can I pay by cheque?
We do not accept cheque.

Trade Groups

Do you do a special rate for group visits?
Madame Tussauds Hong Kong welcomes group bookings from schools, community centres, travel agents, associations, corporations and tourist groups. Special discounts are offered for group bookings.

Inclement Weather Arrangements

Madame Tussauds Hong Kong may suspend or delay opening times during inclement weather. Please refer to the following:

Amber or Red Rainstorm Warning; Tropical Cyclone Signal No.1 or No.3:
Madame Tussauds Hong Kong admission and Madame Tussauds combo kiosk remains open.

Rainstorm Warning; Tropical Cyclone Signal No.8 or above:
Warning issued before attraction opens
Our attraction will delay opening time until approximately 2 hours after the warning is lowered.

If the signal is lowered 2 hours before our attraction closing on that day, we will remain closed for the rest of the day. (e.g. Our attraction closing times at 10:00pm, and the Signal No.8 is lowered at 8:00pm, our attraction will remain closed the whole day.)

Warning issued during attraction opening times:
Our attraction will be closed in the shortest time subject to the clearance of guests in attraction.

If you have any inquiries, please contact (852)2849 6966 or email to info@madame-tussauds.com.hk