We are now open! Anyone wishing to visit, including Annual Passholders will need to pre-book a ticket in advance as we have reduced our capacity to allow for social distancing.
From the 14th September we encourage all guests to adhere to the latest Government guidance and not meet in groups of more than six people to help protect themselves and each other when visiting our attraction.
The health and safety of our guests and team is always our number one priority and to keep everyone safe, we’ve introduced a number of additional hygiene and safety measures which you’ll see in place when you next visit.
We've been awarded the VisitEngland ‘We’re Good to Go’ industry charter mark. This verifies that our attraction meets the Government and public health guidance on COVID-19 and that we have all the required health and safety processes in place to ensure you have a safe and enjoyable visit.
Some of the measures set out below may be clearly visible to you from the moment you arrive and others require consideration from guests to help ensure everyone has a magical visit.
Before You Arrive
When You Arrive
Social Distancing Measures