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Contact Us

For more information about Madame Tussauds New York, to provide feedback, ask questions or for press & media inquiries you can contact us in the following ways:

By Mail

Madame Tussauds New York
234 W. 42nd Street
New York, NY 10036

By Email

By Phone

Our call center is open from 9 a.m. to 5 p.m. EST

1.866.841.3505

Group Sales

For information on our special rates for groups and schools or to discuss our party packages, please contact us at:

By Email: GroupSales@MadameTussaudsNY.com

By Phone: 1.866.841.3660

Private Event Bookings

To discuss hosting a private event at Madame Tussauds New York, please contact us at:

By Email: SpecialEvents@MadameTussaudsNY.com

By Phone: 1.212.512.9600 (x406)

Marketing, Sales & Press

To speak with a representative from our Marketing, Sales & PR team, please refer to the below contact information:

Tour & Travel Professionals

By Email: GroupSales@MadameTussaudsNY.com
By Phone: 1.866.823.9409

Press & Media Inquiries

Hillary Karsten
Account Executive, Rubenstein Communications, Inc.
By Email: hkarsten@rubenstein.com
By Phone: 212.843.9313

Madame Tussauds New York
Communications & PR Representatives
By Email: Press@MadameTussaudsNY.com
By Phone: 212.512.9600 (x238)

Marketing & Partnership Inquiries

By Email: Marketing@MadameTussaudsNY.com
By Phone: 212.512.9600 (x209)