I have pre-booked tickets but am now unable to visit, what should I do?
I have pre-booked tickets but am now unable to visit, what should I do?
It is easy to revalidate your ticket to visit on a later date. You can change your ticket date via our booking portal, details of which you can find on your e-ticket. Our booking guarantee allows you to move your ticket up to 3 times, with the flexibility to move bookings up to 1 hours before your arrival time.
If you cannot move your booking yourself or require any further assistance with your booking, please get in touch with us here