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Contact Us

For more information about Madame Tussauds San Francisco, to provide feedback, ask questions or for press & media enquiries you can contact us in the following ways:

By Mail

Madame Tussauds San Francisco
145 Jefferson Street, Suite 600
San Francisco, California
94133 USA

By Email

For Alcatraz: The Breakout inquiries, please reach out to: 

By Chat

To chat with us online, visit our help center here.

By Phone

Please call during our business hours. 


Group Sales

For information on our offering for groups,
including group rates, please email:


If you'd like to make a request for ticket donations please send your request on your organization's official letterhead with a self-addressed stamped envelope to:

ATTN: Donations
c/o Madame Tussauds San Francisco

145 Jefferson Street #500
San Francisco CA 94133

Please note: While we'd like to accommodate all donation request due to the amount of requests we receive we can't respond to all requests. 

Special Event Bookings & Rental Information

To reserve your special event at Madame Tussauds San Francisco or to ask and questions, please email

Press & Media

For press and media enquiries, please contact:

Vox Solid Communications