Contact Us

For more information about Madame Tussauds San Francisco, to provide feedback, ask questions or for press & media enquiries you can contact us in the following ways:

By Mail

Madame Tussauds San Francisco
145 Jefferson Street, Suite 600
San Francisco, California
94133 USA

By Email

For Alcatraz: The Breakout inquiries, please reach out to: 

By Chat

To chat with us online, visit our help center here.

Group Sales

For information on our offering for groups,
including group rates, please email:


If you'd like to make a request for ticket donations please send your request on your organization's official letterhead with a self-addressed stamped envelope to:

ATTN: Donations
c/o Madame Tussauds San Francisco

145 Jefferson Street #500
San Francisco CA 94133

Please note: While we'd like to accommodate all donation request due to the amount of requests we receive we can't respond to all requests. 

Special Event Bookings & Rental Information

To reserve your special event at Madame Tussauds San Francisco or to ask and questions, please email

Press & Media

For press and media inquiries, please contact: