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Accessibility

Accessing the attraction

Accessibility in details:

The Ultimate Film Star Experience is fully accessible for wheelchair users.

Images of Singapore is a two-level attraction. A lift is available for your use as you make your way through the attraction, and upon completion, you will be escorted back to the same lift to make your way down to the Spirit of Singapore Boat Ride and Madame Tussauds Singapore. Accessible washrooms are available for your use at a separate area (please refer to diagram on the reverse side or approach a Host for directions). However do note that these washrooms are not available during the show- please ensure that you visit the washroom before, or after the show.

The Spirit of Singapore Boat Ride is unfortunately limited to ambulant riders. We are unable to assist in transferring guests to the ride, however if riders are able to be safely transferred to the ride via members of the same party, they will be permitted to ride.  You may choose to bypass the Boat Ride if you are non-ambulant; do inform the Host who is escorting you down from Images of Singapore LIVE! if you intend to skip the boat ride.

Madame Tussauds Singapore is a single-level attraction. Accessible washrooms are available for your use at a separate area (please refer to diagram or approach a Host for directions).

The Marvel 4D cinema is fully accessible for both ambulant and non-ambulant wheelchair users. If you are a wheelchair user, approach a Host for assistance and they will be able to ensure you are seated at the most appropriate areas for you to fully enjoy the experience.

Please stay calm and proceed to the nearest illuminated green Emergency ‘EXIT’ sign. If you encounter stairs, please alert the nearest Host that you require assistance and a trained member of staff will be called to assist you with an Evacuation Chair to ensure your speedy and safe exit.

 

If you have any further enquiries, please do not hesitate to give us a call at 6715 4000 to speak to a member of staff. If you encounter any difficulties at any point of time during your visit, please approach any of our Hosts who will be able to assist you.

 

As our attraction is only able to accommodate up to 6 (SIX) wheelchairs at any point of time, we would like to advise that for your convenience, please pre-book a slot with us by emailing enquiry@madame-tussauds.com with ‘MTSG Wheelchair Prebooking’ in the subject line, or by calling 6715 4000.