Have a question? Well, we have the answers!
Food and Drink
Can I eat or drink at Madame Tussauds?
No, eating and drinking are not permitted at Madame Tussauds. All guests will be asked to finish any food or beverages before entering the attraction. Concessions are sold in the attraction.
Does Madame Tussauds offer a discount for groups?
Yes, groups of 10 or more are eligible for special discounted rates. For more information, please visit our Tickets Page.
Do you accept the Euro or other foreign currency?
No, we are cashless, both with foreign currency and U.S. Dollar, and only accept debit or credit cards (Visa, MasterCard, Amex, and Discover).
Merlin Entertainments North America attractions are now accepting China UnionPay cards for tickets sales online and at the attraction.
How do I use my Madame Tussauds discount coupon?
Each promotion has its unique instructions and conditions. Please read these details in the fine print to redeem your discount.
Can I take a camera to Madame Tussauds?
YES, we encourage guests to bring cameras, camera phones, and/or selfie sticks to capture memories of their visit. Cameras are permitted in all public areas of Madame Tussauds . If you are a film crew or press and need access to the attraction, please contact us for further information.
Visiting Madame Tussauds
Are face masks required?
Face masks are highly recommended for guests during your visit.
Can I take large bags or luggage to Madame Tussauds?
For security reasons, large bags or luggage are not permitted to be left with Madame Tussauds staff.
Are weapons permitted in Madame Tussauds?
No, no weapons of any kind are permitted in the attraction.
How long does a visit to Madame Tussauds last?
The tour through the attraction is self-guided. It should take you approximately 60 to 90 minutes to complete your tour.
Can I take a baby stroller to Madame Tussauds?
Yes, the attraction is stroller accessible. If you prefer not to bring the stroller through the exhibit, please speak with a Madame Tussauds hospitality host. Please note that Madame Tussauds is not responsible for any lost, unclaimed, or damaged property.
Can I take any animals or pets to Madame Tussauds?
No animals or pets are permitted into Madame Tussauds. However, we do permit Service Animals.