FREQUENTLY ASKED QUESTIONS

How long does a visit to Madame Tussauds last?

The tour through the attraction is self-guided. It should take you approximately 60 to 90 minutes to complete your tour. However, you may take as little or as long as you need to experience the entire attraction.

 

Parking

Parking is complimentary at Opry Mills. Our attraction is located at Entrance 5 near the Macaroni Grill and across the parking lot from Paula Deens Family Kitchen and the Andrew Jackson showboat.

 

Can I take a camera to Madame Tussauds?

We encourage taking many photos! Cameras are permitted in all public areas of Madame Tussauds. If you are a film crew or press and need access to the attraction, please contact our press office for further information.

 

Can I eat or drink at Madame Tussauds?

All guests will be asked to finish any food or beverages before entering the attraction.

 

Can I take a baby stroller to Madame Tussauds?

Yes! The only restriction is they need to remain under 36" in width.

 

Can I take any animals or pets to Madame Tussauds?

No.  Animals or pets are not permitted into Madame Tussauds. However, we do permit Service Animals.

 

Is Madame Tussauds wheelchair accessible?

The entire attraction is wheelchair accessible; however, we do not have wheelchairs available on site. We ask that you provide your own wheelchair if needed.

 

What types and methods of payment are acceptable?

Our entire attraction is cashless. We accept Apple Pay, Samsung Pay, Google Pay, debit and major credit credit cards (Visa, MasterCard, Amex, and Discover) for admissions, merch and music for souvenirs and photo passes.

 

Do you accept the Euro or other foreign currency?

We accept payments by credit card (Visa, MasterCard, Amex, and Discover), and China Union Pay.

 

How do I use my Madame Tussauds discount coupon?

Each promotion has its unique instructions and conditions. Please read these details in the fine print to redeem your discount.

 

Can I take large bags or luggage to Madame Tussauds?

Kindly make your own personal arrangements to store large bags and luggage prior to your visit to Madame Tussauds.

 

Are weapons permitted in Madame Tussauds?

Help make Madame Tussauds a safe place for fellow patrons and staff by leaving weapons of any kind at home.