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For more information about Madame Tussauds New York, to provide feedback, ask questions or for press & media inquiries you can contact us in the following ways:

By Mail

Madame Tussauds New York
234 W. 42nd Street
New York, NY 10036

By Email

By Phone

Our call center is open from 9 a.m. to 5 p.m. EST

1.866.841.3505

Please note that the call center is not able to sell tickets over the phone for visits made on the same day.

Group Sales

For information on our special rates for groups and schools or to discuss our party packages, please contact us at:

By Email: GroupSales@MadameTussaudsNY.com

By Phone: 1.866.841.3660

Private Event Bookings

To discuss hosting a private event at Madame Tussauds New York, please contact us at:

By Email: SpecialEvents@MadameTussaudsNY.com

By Phone: 1.212.512.9600 (x406)

Marketing, Sales & Press

To speak with a representative from our Marketing, Sales & PR team, please refer to the below contact information:

Tour & Travel Professionals

By Email: GroupSales@MadameTussaudsNY.com
By Phone: 1.866.823.9409

Press & Media Inquiries

Hillary Karsten
Account Executive, Rubenstein Communications, Inc.
By Email: hkarsten@rubenstein.com
By Phone: 212.843.9313

Madame Tussauds New York
Communications & PR Representatives
By Email: Press@MadameTussaudsNY.com
By Phone: 212.512.9600 (x238)

Marketing & Partnership Inquiries

By Email: Marketing@MadameTussaudsNY.com
By Phone: 212.512.9600