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The tour through the attraction is self-guided. It should take you approximately 60 to 90 minutes to complete your tour. However, you may take as little or as long as you need to experience the entire attraction.

You are able to modify your reservation within our booking portal online HERE.

If you need additional assistance please contact and our team will be happy to assist.

We encourage taking many photos! Cameras are permitted in all public areas of Madame Tussauds. If you are a film crew or press and need access to the attraction, please contact our press office for further information.

All guests will be asked to finish any food or beverages before entering the attraction.

Yes! The only restriction is they need to remain under 36" in width.

No.  Animals or pets are not permitted into Madame Tussauds. However, we do permit Service Animals.

The entire attraction is wheelchair accessible; however, we do not have wheelchairs available on site. We ask that you provide your own wheelchair if needed.

Plastic fantastic! We are cashless. We accept credit card (Visa, MasterCard, Amex, and Discover), contactless payment (Apple Pay, Google Pay, Samsung Pay), and China UnionPay.

Each promotion has it unique instructions and conditions. Please read these details in the fine print to redeem your discount.

Kindly make your own personal arrangements to store large bags and luggage prior to your visit to Madame Tussauds.

Help make Madame Tussauds a safe place for fellow patrons and staff by leaving weapons of any kind at home.