Madame Tussauds New York is temporarily closed as mandated by New York Governor Andrew Cuomo. We will post information on our website regarding plans for re-opening as it becomes available.
If you have purchased tickets for the dates when we will be closed, you may use these tickets for any future date through December 31, 2020.
The Madame Tussauds New York website is the official source for the best online ticket selection and value. We are committed to providing the lowest online prices for Madame Tussauds New York tickets offered to the general public. Restrictions Apply*
If you find a better price online within 7 days of your purchase of Madame Tussauds Admission tickets on the official Madame Tussauds New York website, we will refund the difference in Attraction Credit for use at our food & beverage outlets or merchandise locations during your visit.
In order to receive your Madame Tussauds New York credit, just email us by clicking the link. We will need you to provide us with the details to validate the lower price, including registering your name in our system. If your request is verified, you can pick up your Madame Tussauds New York credit when you arrive at the Admissions Desk at Madame Tussauds New York.
If you found a lower price, email us at firstname.lastname@example.org
*Madame Tussauds New York Best Price Guarantee applies only to Madame Tussauds New York tickets offered on our website before taxes, shipping and/or processing fees and that are advertised and available to the general public on a U.S.-based website.
Terms & Conditions
The best price guarantee does not apply to: complimentary tickets, tickets which include a non-Merlin managed attraction, and ticket prices offered through unauthorized online auction websites, membership programs, corporate discounts, group rates, promotional rates offered for groups including but not limited to, associations, military, government, convention attendees, timeshare tour offers, or promotions not offered by Madame Tussauds New York to the general public, including but not limited to "free with purchase" or "two for one" deals. Any price difference given will be in Madame Tussauds New York credit for completed transactions on the Madame Tussauds website only. Madame Tussauds New York credit cannot be redeemed for cash. The Best Price Guarantee does not apply to any ticket purchases made on the official Madame Tussauds New York website for the purpose of reselling such tickets. All requests are subject to verification by Madame Tussauds. We reserve the right not to verify any request we believe was made in bad faith or fraudulently. Merlin reserves the right to modify or discontinue the Best Price Guarantee at any time, for any reason, and without prior notice or liability to you. Your eligibility under the Best Price Guarantee is determined by the terms that are in effect at the time of your claim. No change in the Best Price Guarantee will affect any claim that is currently being verified or already verified.