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Guest Relations Hosts (Full-time and part-time)

Madame Tussauds Singapore is in the heart of Sentosa, Singapore. Where else can you get up close and personal with A-List celebrities, sporting legends, political heavyweights and historical icons and re-live the lives and events that made the world talk about them?

Our wax figures are only half the story. It's the people who work here that really make our experience come alive, and make every visit a day to remember. Could you be the star we're looking for?

About the role

We are recruiting Guest Relations Hosts to join our busy, hard-working and exciting team! This is an exciting opportunity to be part of an international company!

You will become an ambassador of our brand by delivering amazing memorable experiences to all of our guests.

We have positions open in the following department(s):

  • Welcome (Full-time and Part-time): This is the beginning of the guest experience where you will be selling our tickets and our amazing Madame Tussauds experience. This department will focus on efficient cash handling, upselling and be managing our queues to ensure our guests have a fantastic welcome to our attraction.

 

  • Commercial (Full-time and Part-time): This will be the exit of our guest experience – where our guests will be able to purchase souvenirs and cool celebrity memorabilia from their celebrity experience. Aside from the gift shop, there are 4 other interactive retail experiences within the attraction, where your attention to detail and artistic flair comes in play in making Wax Hands, 3D Glass Cubes and facilitating our Virtual Reality race track experience and also the Marvel 4D Cinema. This department will focus on efficient cash handling, shop stocking, merchandising and key interaction with our guests to ensure they have a warm all-rounded experience.

 

  • Rides (Part-time only): You will be supporting the safe and efficient operation of our new and exciting boat ride that joins Madame Tussauds to Images of Singapore. Health and safety will be your no. 1 priority as well as ensuring our guests have an excellent “journey” on the Spirit of Singapore!

Full training and “buddy up” will be provided for each position.

 

About you

We are looking for people who are friendly, enthusiastic with a “can do” attitude. You will have excellent communication skills and ideally, have experience in a customer-facing environment.

About us

Madame Tussauds Singapore is not a museum! It's a living, breathing, pure interactive theatre, that's all about creating memorable experiences for our customers. Our guests flock to get close to the famous and infamous alike, and we make sure we put on a sparkling, visually stunning show, with cutting-edge delights and surprises at every turn.

About Merlin Entertainments

Merlin Entertainments plc is the leading name in location-based, family entertainment, and has seen the most successful and dynamic growth of any company in the sector over the last five years. Europe’s Number 1 and the world’s second-largest visitor attraction operator, Merlin now operates over 100 attractions, eight hotels/three holiday villages in 23 countries and across four continents. The company aims to deliver memorable and rewarding experiences to its 54 million visitors worldwide, through its iconic global and local brands – including Madame Tussauds, SEA LIFE, LEGOLAND and the Eye - and the commitment and passion of its managers and more than 23,000 employees.

Apply now!

Please e-mail: iwantajob@madame-tussauds.com if you would like to be part of our team!

Please note, only shortlisted candidates will be notified.