FAQs

Food and Drink
How to visit Madame Tussauds?
Visiting Madame Tussauds
Taking photographs
Ticket Purchase Channels
Ticket Purchase Enquiries
Trade Groups
Inclement Weather Arrangements



Food and Drink

Can I take food and drink into Madame Tussauds?
No outside food and drinks are allowed in the attraction.

Where can I buy food and drink in Madame Tussauds?
Refreshments are available in Selfie Gallery. You can also purchase the drink at the exit of the attraction.


How to visit Madame Tussauds?

You may refer to one of the following ways:

BY BTS SKYTRAIN
Madame Tussauds is a five minutes walk from BTS Siam station. BTS Siam station is right in the middle of the city and easy journey from anywhere in Bangkok.
BY MRT
MRT Silom or Sukhumvit or Chatuchak Park station transfer to BTS Sky train; BTS Siam station (See By BTS)

BY BUS
The following bus numbers travel to Madame Tussauds: 15, 16, 25 (Paknam-Thachang),40, ปอ.40, 48, 54, 73, 73ก, 79, 141, 159, 162, 183, 204, 501, 508.

BY CAR
Siam Center Car Park; Rama 1 Road, Siam Paragon entrance 2 and turn left to Siam Center car park.

BY TAXI
Siam Discovery, 4th Floor, 989 Rama 1 Road, Pathumwan. Stopable in front of Siam Tower building.



Visiting Madame Tussauds

How long can I normally expect a visit to last?
It takes around one and half hours to complete a visit of Madame Tussauds.

Can I use wheelchair or baby stroller?
A wheelchair or baby stroller can be used during your visit. You can also use the elevator inside the attraction. Please contact our on-site staffs for assistance. 

Am I allowed to touch the figures?
Yes. At Madame Tussauds you can get up close and personal with celebrities, icons and historical leaders in a fully interactive experience.

Can I take a pet in to Madame Tussauds?
No animals or pets are permitted into Madame Tussauds.

Can I leave luggage at admission?
We are sorry that we do not have any lockers nor cloakrooms onsite for storage. Enjoy your journey here with all your belongings!

 



Taking photographs

Can I bring a camera?
Cameras are allowed in all areas of Madame Tussauds apart from Jackie Chan's wax figure.

Can I buy photographs at Madame Tussauds?
Yes. You can also purchase key rings, magnet, mugs and glass-cubes. Photograph collection points are located throughout the attraction.

 

Ticket Purchase Channels

 

Where can I purchase admission tickets for Madame Tussauds Bangkok entry?
You may buy tickets at:
  • Buy you tickets online
  • Madame Tussauds Bangkok entrance
  • Madame Tussauds Bangkok Kiosk at Siam Paragon, Siam Center
  • For company or agent, please contact:
    • Email: 
    • Phone: 
  • For community or school, please contact:
    • Email: 
    • Phone: 
  • if others, please contact:
    • Email: MTBKreservation@madame-tussauds.com
    • Phone: (66)2 658 0060

Can I change the visit date of my ticket?
The purchase of a ticket is subject to booking a date for the visit and it cannot be changed once your purchase has been confirmed.



Ticket Purchase Enquiries

What do you accept for payment?
We accept cash (THB), Visa, Mastercard, Alipay, WeChat Pay.

Can I pay by cheque?
We do not accept cheques.

*Please be aware that oversea transaction charges could be added by your bank, in accordance with your payment card rules and regulations.



Trade Groups

Do you do a special rate for group visits?
Madame Tussauds Bangkok welcomes group bookings from schools, community centres, travel agents, associations, corporations and tourist groups. Special discounts are offered for group bookings.




Warning issued during attraction opening times:
Our attraction will be closed in the shortest time subject to the clearance of guests in attraction.

If you have any inquiries, please contact (66)2 658 0060 or email to