Following the recent earthquake, visitors who purchased the tickets on that day can contact us for a refund or to reschedule your visit via email: MTBKreservation@madame-tussauds.com or contact Madame Tussauds Bangok's Information counter within 30 April 2025.Madame Tussauds Bangok'sBangkok reserves the right to make such considerations in accordance with the company's policy.