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Help Centre

Any questions? Please refer to information on this page or contact us directly.

Visiting Madame Tussauds

It takes around one and half hours to complete a visit of Madame Tussauds.

A wheelchair or baby stroller can be used during your visit. You can also use the elevator inside the attraction. Please contact our on-site staffs for assistance. 

Yes. At Madame Tussauds you can get up close and personal with celebrities, icons and historical leaders in a fully interactive experience.

No animals or pets are permitted into Madame Tussauds.

We are sorry that we do not have any lockers nor cloakrooms onsite for storage. Enjoy your journey here with all your belongings!

How to visit Madame Tussauds?

You may refer to one of the following ways:

Madame Tussauds is a five minutes walk from BTS Siam station. BTS Siam station is right in the middle of the city and easy journey from anywhere in Bangkok.

MRT Silom or Sukhumvit or Chatuchak Park station transfer to BTS Sky train; BTS Siam station (See By BTS)

The following bus numbers travel to Madame Tussauds: 15, 16, 25 (Paknam-Thachang),40, ปอ.40, 48, 54, 73, 73ก, 79, 141, 159, 162, 183, 204, 501, 508.

Siam Center Car Park; Rama 1 Road, Siam Paragon entrance 2 and turn left to Siam Center car park.

Siam Discovery, 4th Floor, 989 Rama 1 Road, Pathumwan. Stopable in front of Siam Tower building.

Ticket Purchase Enquiries

We accept cash (THB), Visa, Mastercard, Alipay, WeChat Pay.

We do not accept cheques.

*Please be aware that oversea transaction charges could be added by your bank, in accordance with your payment card rules and regulations.

Ticket Purchase Channels

ou may buy tickets at:
  • Buy you tickets online
  • Madame Tussauds Bangkok entrance
  • Madame Tussauds Bangkok Kiosk at Siam Paragon, Siam Center
  • For company or agent, please contact:
    • Email: 
    • Phone: 
  • For community or school, please contact:
    • Email: 
    • Phone: 
  • if others, please contact:
    • Email: MTBKreservation@madame-tussauds.com
    • Phone: (66)2 658 0060

The purchase of a ticket is subject to booking a date for the visit and it cannot be changed once your purchase has been confirmed.

Food and Drink

No outside food and drinks are allowed in the attraction.

Refreshments are available in Selfie Gallery. You can also purchase the drink at the exit of the attraction.

Taking photographs

Cameras are allowed in all areas of Madame Tussauds apart from Jackie Chan's wax figure.

Yes. You can also purchase key rings, magnet, mugs and glass-cubes. Photograph collection points are located throughout the attraction.

Trade Groups

Madame Tussauds Bangkok welcomes group bookings from schools, community centres, travel agents, associations, corporations and tourist groups. Special discounts are offered for group bookings.