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FAQs

Have a question?  Well, we have the answers!

Food and Drink

Can I eat or drink at Madame Tussauds?
All guests will be asked to finish any food or beverages before entering the attraction. Concessions are sold in the attraction.

Groups

Does Madame Tussauds offer a discount for groups?
Yes, groups of 15 or more are eligible for special discounted rates. For more information, please visit our Tickets Page.

Purchasing Tickets

Do you accept the Euro or other foreign currency?
We accept payments in cash (U.S. Dollar) and credit card (Visa, MasterCard, Amex, and Discover).

How do I use my Madame Tussauds discount coupon?
Each promotion has it unique instructions and conditions. Please read these details in the fine print to redeem your discount. 

Taking photos

Can I take a camera to Madame Tussauds?
YES, we encourage guests to bring cameras, camera phones, and/or selfie sticks to capture memories of their visit.  Cameras are permitted in all public areas of Madame Tussauds . If you are a film crew or press and need access to the attraction, please contact us for further information.

Visiting Madame Tussauds

Can I take large bags or luggage to Madame Tussauds?
Kindly make your own personal arrangements to store large bags and luggage prior to your visit to Madame Tussauds.

Are weapons permitted in Madame Tussauds?
Help make Madame Tussauds a safe place for fellow patrons and staff by leaving weapons of any kind at home.

How long does a visit to Madame Tussauds last?
The tour through the attraction is self-guided. It should take you approximately 60 to 90 minutes to complete your tour.

Can I take a baby stroller to Madame Tussauds?
Yes, the attraction is stroller accessible. If you prefer to enjoy the museum without a stroller, please speak with a Madame Tussauds hospitality host. Please note responsibility for any lost, unclaimed, or damaged property lies solely with the property owner.  

Can I take any animals or pets to Madame Tussauds?
Service animals are permitted inside Madame Tussauds.