Visitor information
To make your visit as stress-free and easy as possible, you will find answers to all your questions about your visit to Madame Tussauds Vienna.
Arrival
How to find us in the Vienna Prater
You can find all the travel options under Getting here.
Paid parking is available around the Prater. Please follow the signs.
Cloakroom
All the important questions about wardrobe and taking large items and pushchairs with you.
No, unfortunately there are no cloakrooms as the attraction is entered and exited on different levels. There are a limited number of public lockers opposite the attraction. Jackets and coats are welcome to be carried inside the attraction.
For security reasons, Madame Tussauds Vienna cannot store any luggage. We ask for your understanding that we cannot offer lockers or a cloakroom due to the construction of the attraction.
Madame Tussauds Vienna is wheelchair accessible. Ramps and lifts are available for visitors with wheelchairs. Prams and pushchairs are allowed. More information you can find under Accessibility.
Entrance
All kinds of information about your visit
No time slots necessary
Don't worry: our online tickets have no time slots. Come on your booked day within our opening hours and you'll be fine.
Cash & Card
In our attraction you can pay both in cash and by card
No fast lane
Please note that we do not have a fast lane
Today is my birthday!
Birthday children of all ages receive free admission on their birthday upon presentation of an official photo ID. Happy Birthday! ✨🎈🎁
It is not permitted to bring animals into Madame Tussauds Vienna, but guide dogs are allowed.
Cameras and photography are not only allowed at Madame Tussauds Vienna, they are even encouraged. Have fun posing with your favourite stars!
Camera crews wishing to film at Madame Tussauds Vienna are welcome to contact us on +43 1 9066318 or have a look at our Press area for more information.
Don't forget to share your experience!
Tagge und folge uns auf Facebook, Instagram, TikTok und YouTube!
You can secure the best price with our online tickets.
Yes, we offer a reduced price for seniors, pupils (over 15 years), students as well as military and civilian servants upon presentation of an ID. Please note that this discount can only be booked on site and not online.
We also offer reduced prices for disabled persons. For this, please visit our Accessibility page.
Inside the attraction
Eating or drinking is not allowed inside the attraction. We ask for your understanding! However, at the end of the attraction is our café with terrace where snacks and drinks can be purchased.
In principle, it is not the age but the size of the child that is decisive. To avoid accidents, the child must be able to dip its hand into the wax while standing. It must not be lifted, held or placed on an object. Whether a child is tall enough to make a wax hand is decided by the trained staff on site. We ask for your understanding!
That is entirely up to you. Normally, visitors spend one to two hours with us in the attraction.
