Cookie Notification

We use cookies to help give you the best experience on our site and allow us and third parties to tailor ads you see on this and other websites. By continuing you agree to our use of cookies

We are open!

We are now open! Anyone wishing to visit, including Annual Passholders will need to pre-book a ticket in advance as we have reduced our capacity to allow for social distancing.

Which Entrance?

To help us get you into the attraction as smoothly as possible, please head to the correct entrance upon arrival*:

Door 1 - Ticket Office

Self Service Kiosks:

  • Collect your online order
  • Purchase tickets using a credit or debit card as we are now cashless
  • Use promotional offers, Kellogg’s and National Rail 2 for 1.
  • Print a timeslot for cluster attraction tickets

Door 2 - Entrance

Standard Entrance:

All guests must have a valid ticket and a designated time slot before entering the attraction. You may print your e-ticket or have it available for scanning on your mobile device and show your valid ticket to a team member upon arrival. Early arrival will not mean early entry.

Be sure to book your ticket in advance to avoid disappointment!


Buggies and Pushchairs

Pushchairs or buggies are not permitted within the attraction and will need to be stored within our buggy bay area located at the side of the building next to the Gift Shop Exit. Pushchairs, strollers or buggies will be stored free of charge, at your own risk as this area is unmanned.


Where can I leave my bags / suitcases?

Unfortunately bags/suitcases cannot be left in our buggy bay area, but they can be taken into the attraction after a security check.

What if I lose my cloakroom ticket?

When leaving your belongings with us we ask that you take a picture of your ticket in case it is lost during your visit. We will also ask you to write your name and phone number on our copy of the ticket.

Can I leave my buggy and belongings here, while I visit other attractions?

We are afraid this is not possible as there is limited amount of space in our cloakroom. We ask that all guests collect their buggies straight after exiting the gift shop.

Can I leave my bags in my buggy?

Due to limited space on the buggy racks, it is not possible to leave your bags in the buggies.

Can we take food into the attraction?

Yes, you are allowed to take food and soft drinks into the attraction